Frequently Asked Questions
Everything you need to know about shopping with ACI Aronno.
What products can I find at ACI Aronno?
ACI Aronno offers a wide range of premium retail products, including authentic food items, household essentials, and lifestyle goods curated for quality and reliability.
How long does shipping take?
Standard delivery typically takes 2-3 business days within the city and 5-7 business days for nationwide shipping. You will receive a tracking number once your order is dispatched.
What payment methods do you accept?
We accept various payment methods including major credit/debit cards, mobile banking (bKash, Nagad), and Cash on Delivery (COD) for eligible locations.
What is your return policy?
If you receive a damaged or incorrect item, you can request a return or exchange within 48 hours of delivery. The product must be unused and in its original packaging.
How can I track my order?
Once your order is confirmed, you can track its status through the 'My Orders' section on our website or by clicking the tracking link sent to your registered email.
Are the food products authentic and safe?
Yes, all our food products undergo strict quality control measures and adhere to food safety standards to ensure you receive only the freshest and most authentic items.